Frequently Asked Questions
Everything you need to know about your Amada Diamonds experience.
Are your diamonds ethically sourced?
Yes, all Amada Diamonds are 100% ethically sourced and conflict-free. We adhere strictly to the Kimberley Process to ensure our stones meet the highest global standards of integrity.
Do you offer international shipping?
We provide secure, insured shipping to over 50 countries worldwide. International delivery typically takes 7-14 business days depending on your location and customs processing.
How can I find my correct ring size?
We offer a complimentary digital ring sizer on our website. Alternatively, you can request a physical sizing kit to be mailed to your home to ensure a perfect fit before placing your order.
What is your return policy for fine jewelry?
We offer a 30-day return policy for a full refund or exchange, provided the item is in its original, unworn condition with all security tags and certifications intact.
Do all pieces come with a certificate of authenticity?
Every Amada Diamonds purchase includes a detailed certificate of authenticity and, for stones over 0.5 carats, a grading report from independent laboratories like GIA or IGI.
Can I customize an existing design?
Absolutely. We offer bespoke services where you can modify existing styles or create a completely unique piece with the help of our master jewelers.